About Nova

Every initiative is evaluated against our 3 pillars of safe, efficient, and cost-effective, as we understand the essential needs of providing excellent care to patients

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Doctor Image
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Our Core Values

The organization is built upon three guiding pillars that are considered in every action and decision within the organization:

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Safe

as an organization Nova pulls together to ensure provision of a safe service for patients, NHS institutions and each other, is at the heart of everything we do.

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Efficient

each member of staff strives to be efficient in everything they do, no matter how big or small the task. Doing so enables Nova to provide streamlined services that deliver optimal results

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Cost Effective

staff at all levels remain mindful of a value for money outlook and the importance of providing solutions with the limitations of NHS resources in mind

The pillars provide a strong foundation to complement the CQC standards for performance and excellence.

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The Journey

Nova Healthcare Solutions was formed to offer an innovative helping hand to primary care organizations attempting to navigate the complexities of modern healthcare delivery.

The company is primarily a Healthcare organisation with an interest in the research and development of HealthTech. Its establishment in April 2020 was in response to the escalating challenges faced by primary care and driven by the collective expertise of practicing GPs who understood firsthand the pressures confronting the sector.

Founder and Chief Executive Officer, Dr Samim Azim has an extensive background encompassing over 13-years of hands-on experience as a doctor across numerous National Health Service (NHS) organisations. He was well placed to utilise this experience to guide and inspire the multidisciplinary team in the inception of Nova.

This commitment to excellence is reflected and recognised in Nova's CQC regulation and the continued growth and expansion within the sphere of primary care.

Our Journey So Far

From its creation within a pandemic, Nova's beginnings can be traced to a GP practice in north London. The organization is made up of over one hundred staff and evolved to offer administrative, clinical, technical and bespoke services.

Nova's one team approach has provided an environment of two-way communication that encourages customers to view staff as a part of their own team. This model has led to the development of services based on real life feedback and directly impacted the support provided to patients throughout the length and breadth of England.

The collaborative development of services has enabled Nova Healthcare Solutions the opportunity and privilege to serve over 1.7 million patients across 32 ICBs. The organisation is proud that this growth has been purely through the power of word of mouth.

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Vision & Mission

A focus on supporting primary care is part of a wider vision to see an NHS operating in harmony in an integrated, streamlined, and efficient manner, founded on standardized practices to enable the best possible outcome for patients and the individuals serving them.

Nova provides services solely to and for the benefit of NHS providers and has a wide range of customers of all shapes, sizes and designations. The team is always open to discussing collaborations and potential partnerships that may help to bolster our ongoing mission.

The mission for Nova remains clear: to provide a helping hand to bolster clinical capacity within primary care, relieve the pressure on individuals working within the sector using a one team approach and promote the best possible outcomes for the patients in a cost-effective manner.

The service and support received has helped us out greatly whilst we were short staffed.

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Fiona
Practice Manager

We were struggling to recruit and retain coding staff so outsourced to Nova to help bolster our team. It has helped tremendously when we have had staff sickness because we no longer worry about the build up of a backlog of documents to action.

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Judith
Practice Manager

Through the support provided by Nova we are now up to date with our weekly clinical correspondence and have benefitted from their regular contact with our practice.

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Debbie
Admin Manager

The Team

Nova’s multi-disciplinary team is made up of Advanced Nurse Practitioners, Business Support Officers, Doctors, Clinical Coders, GP Assistants, Care Coordinators, Pharmacists, Pharmacy Technicians, IT technicians and Software Developers. Some of the individuals are:

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Dr Samim Azim

Founder and Chief Executive Officer

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Dr Ahmad Mahmood

Clinical Director

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David Fitt

Director of Operations and Strategy

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Nasreen Naser

Director of Accounts and Finance

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Don Udara

Lead Software Developer

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Shivani Chadha

Lead Pharmacist

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Devinia Patel

Senior NovaDoc Supervisor

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Nashua Diaz Anaya

Senior NovaDoc Supervisor

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Nashua Diaz Anaya

Clinical Lead

"Nova's commitment to act upon areas highlighted for further development."

Setting Us Apart

Nova takes pride in having successfully established an unparalleled and distinctive position within the healthcare industry market. We firmly believe that this standing is a direct result of our unwavering commitment to a not-for-profit-driven ethos, which brings substantial benefits to the customers we engage with.

At the core of Nova's philosophy is a commitment to transparency and a resolute rejection of a sales-driven approach. Our guiding principle is, and will always be, to prioritise the support of NHS organisations and their patients over the pursuit of profits. This steadfast dedication reflects our continued efforts to contribute positively to the well-being of the healthcare sector and the communities it serves.

From the Blog

We understand all practices are different in the way they work and that is why our services are tailored to each individual practice needs.

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